CUSTOMER SUPPORT

 

TESTIMONIALS

 

"Cleon takes his time and he makes sure the machine is working before he leaves. He is always pleasant and happy whenever he walks into our office. He told us exactly what the problem was and what he did to fix it."

- Jack (Education)

"I compliment you all for Fast and courteous work!!!!!!"

- Barbara (Transportation)

"The technician was very courteous and professional. He was very helpful and willing to work with us to make sure we were satisfied. I truly appreciate excellent customer service."

- Grace (Manufacturing)

"It was very easy making the call and I did not expect him to show up the same day but he did which was perfect. I like that I was constantly updated by email on his status of being in the office."

- Bruce (Education)

"Malik has serviced our copiers for several years and has ALWAYS done a great job. He fixes what is wrong and gives us tips on how to avoid future problems."

- Suzanne (Religion)

"My technician was great today. I wasn’t expecting him to arrive so soon after my service call. He made me aware of what the problem was and even cleaned the machine up for us."

- Stephanie (Medical)

"The technician did an outstanding job of correcting the problem. He even went above and beyond when he noticed that the copy quality was off a little and adjusted it without having to be asked to."

- Larry (Finance)

"Beyond great! The two gentlemen were clear precise and personable. Our staff enjoyed the training and came away with a great understanding of our new equipment."

- David (Construction)

"Extremely personable and pleasant to work with. Due to the importance of having the technology working properly under the circumstances and timing of the work our office is responsible for both technicians made sure everything was working before leaving which was extremely important."

- Ali (Education)

"I wanted you to know that I was very impressed with the quality of service I received today from Malik. This morning I witnessed Malik doing a very thorough inspection of each copier. He answered questions I had and also provided good tips and suggestions to prevent potential issues in the future. I really appreciated his work ethic and felt he was giving us his very best. I have no doubt that what he did this morning prevented issues and will keep our quarter end very smooth."

- Philip (Technology)

"Your customer service is first-rate and your response times have been outstanding. Your team does a great job. There are many other aspects about your company that I like as well, but service is what will keep our business."

- Randall (Charity Organization)

"I wish to forward praises from our office for an outstanding service call by your service technician, Malik. Very refreshing to see such a professional, courteous and personable young man. He needs to be commended. We really appreciate him and his service."

- Larry (Finance)