UNITED OFFICE SYSTEMS

ATLANTA’S TRUSTED SOURCE FOR OFFICE TECHNOLOGY AND MANAGED SERVICES

ONESCREEN INTERACTIVE DISPLAYS

SUPERCHARGE YOUR MEETINGS AND PRESENTATIONS WITH ONESCREEN INTERACTIVE DISPLAYS

MANAGED VOICE SOLUTIONS

UPGRADE YOUR COMMUNICATIONS WITH UNITED OFFICE AND CREXENDO

OFFICE EQUIPMENT

PRINT, COPY, SCAN, & FAX — WE’VE GOT YOU COVERED WITH INDUSTRY-LEADING EQUIPMENT

MANAGED IT SERVICES

A FLEXIBLE APPROACH TO MANAGED IT THAT MEETS YOUR BUDGET & EXPECTATIONS

CUSTOMER SUPPORT

PROMPT RESPONSE TIME. MAXIMIZED DEVICE UPTIME. SUPERIOR SUPPORT.

INTERACTIVE DISPLAYS

MANAGED IT & NETWORK SERVICES

DOCUMENT MANAGEMENT

OFFICE EQUIPMENT

CUSTOMER SUPPORT

MANAGED VOICE

Why United Office Systems?

Speed, effectiveness, and reliable service is our specialty at United Office Systems. Before other providers begin to respond to a service request United Office Systems has dispatched, arrived and resolved the request. But don’t just take our word for it – at United Office Systems, we take metrics seriously. They help us monitor our clients’ technology infrastructures so that we can provide proactive assistance to keep your business up and running smooth. Three of the most important statistics that we monitor are the First Call Completion Rate – the percentage of Service Request that are resolved in 1 visit, Average Response Time – the time it takes between a customer placing a service request and a Service Technician arriving on-site, and Request-To-Resolution Time – the average amount of time between the placement of a Service Request and the resolution of the Service Request. We take these metrics so seriously that we want you to judge how we are doing. Here are our most current statistics for the current quarter.

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Certified World Class Service

Many companies claim to have the “Best service in the Business” but few have the tools to measure customer satisfaction. At United Office Systems, we use the world standard Net Promoter Scoring (NPS) system and CEOJuice to capture customer feedback. After every interaction with our Service Department, customer feedback is sent directly to CEOJuice and the results are reflected here on our website. The NPS score on this page is a true reflection of UNITED’s 12 month average score. United Office Systems consistently scores higher than any office equipment dealer in the Atlanta area.

TESTIMONIALS

Ryan is amazing. Hes very knowledgeable.and customer focused. Rare to find these days. -Lisa

My experience when ordering supplies is always great! -Shirley

My service is always excellent! Continue with your the service you. -Shirley

The tech was awesome and very helpful. -Tarrance

Ryan is amazing. Hes very knowledgeable.and customer focused. Rare to find these days. -Lisa

CONTACT US TODAY!